The number of organizations that have gone bankrupt because of “heat in the system,” such as unresolved conflict or unidentified friction, is legendary.
As a culture, we are socialized to be individualists. One is rewarded for outperforming others. This can send mixed messages to a group of individuals struggling to work together as a team.
High performance individuals are rare. It is worth finding ways to keep them. But what can a leader do if a high performer's behavior is not aligned with company standards?
There is a reliable "best method" for virtually all processes, especially the dreaded business meeting. Here are the three important points to hit for ideal meetings.
There are some basic rules for dealing with bears – in the wilderness and in organizations. One of the truths about dealing with these creatures is that they do not go away if ignored.
By definition, “in conflict” is a feeling state in which one feels anxious, a combination of fear or anger. When the state lingers, the situation worsens and the cost to the company skyrockets.
