Consultant Wisdom

Managers somehow believe that, in order to really earn our money, there needs to be a crisis and they must be the ones solving it!
Dr. Demings says that 85% of business problems are with the systems, not the people!
The antidote is to recognize and name your struggle. Then, if possible, find a way to share it – not as a victim looking to be pitied, but rather a human being seeking the closeness that only comes from the connection of caring. It begins with being honest about a struggle.
As a culture, we are socialized to be individualists. One is rewarded for outperforming others. This can send mixed messages to a group of individuals struggling to work together as a team.
Consider your impact on those who've come into the company after you, perhaps even reporting to you. What can you do to nurture their growth and success?
A set of shared values within a company is the link between long-term profitability and viability. How well aligned is your company?
High performance individuals are rare. It is worth finding ways to keep them. But what can a leader do if a high performer's behavior is not aligned with company standards?
There is a reliable "best method" for virtually all processes, especially the dreaded business meeting. Here are the three important points to hit for ideal meetings.
There are some basic rules for dealing with bears – in the wilderness and in organizations. One of the truths about dealing with these creatures is that they do not go away if ignored.
By definition, “in conflict” is a feeling state in which one feels anxious, a combination of fear or anger. When the state lingers, the situation worsens and the cost to the company skyrockets.
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