The 5-Part Feedback Contract

It’s important to manage our feedback processes to maximize opportunity while minimizing risk. If you apply these concepts to your feedback, you will be well on your way toward enhanced performance, improved satisfaction, and better relationships.

The 5 Principles of Feedback

Quote: “The trouble with most of us is that we would rather be ruined by praise than saved by criticism.” Norman Vincent Peale

By recognizing its sensitive dynamic, we can make optimal use of the instructive elements of feedback while minimizing unintended repercussions.

The Values Quandary (A Matrix)

High performance individuals are rare. It is worth finding ways to keep them. But what can a leader do if a high performer’s behavior is not aligned with company standards?

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