The 5-Part Feedback Contract
It’s important to manage our feedback processes to maximize opportunity while minimizing risk. If you apply these concepts to your feedback, you will be well on your way toward enhanced performance, improved satisfaction, and better relationships.
The 5 Principles of Feedback
By recognizing its sensitive dynamic, we can make optimal use of the instructive elements of feedback while minimizing unintended repercussions.
The Quality of People
Dr. Demings says that 85% of business problems are with the systems, not the people!
The Values Quandary (A Matrix)
High performance individuals are rare. It is worth finding ways to keep them. But what can a leader do if a high performer’s behavior is not aligned with company standards?
