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In the Arena

All growth starts with self-awareness.

In the Arena isn’t just about leadership – it’s about uncovering the patterns, scripts, and beliefs that quietly shape us. Most people lead by default, but real impact comes from doing the deeper work.

Grounded in decades of behavioral science, this podcast helps you recognize what holds you back and build the capacity to live and lead differently.

Leadership Essentials

Leadership Essentials   Gain the skills and knowledge to guide your leadership Elevate to meet the challenges of your leadership role with our Leadership Essentials program. Your ability to excel in your role and inspire others…

Preventing Organization Fires: 5 Questions

[vc_row][vc_column][vc_column_text]“Real” effective firefighters are those who prevent blazes from occurring. Whether you stand watch at a firehouse or are a leader within an organization, the true test of your leadership effectiveness is not putting out fires…

The 6 Symptoms of Leadership Arson

[vc_row][vc_column][vc_column_text] By Bradford F. Spencer, Ph.D. The opening scene from the 1991 movie Backdraft captures a heroic firefighter whose son is at a fire watching his father leap from one balcony to another as he saves…

The Quality of People

[vc_row][vc_column][vc_column_text] The following article takes inspiration from Elbert Hubbard’s 1899 article, A Message to Garcia.    By Hedges Capers, M.A.     (Spring 1993)   Dr. W. Edwards Deming is 92 years old. He is credited with Japan’s national…

The Values Quandary (A Matrix)

[vc_row][vc_column][vc_column_text] By Bradford F. Spencer, Ph.D [/vc_column_text][vc_empty_space][vc_column_text] Names Have Been Removed to Protect the Innocent The Good News: The vice-president of a large industrial products company has developed a product line significantly in two years. The…

Fuzzy Solutions

[vc_row][vc_column][vc_column_text]This story was told by Phil Smith, ex-chairman of General Foods, to illustrate how creativity can solve problems. Two vets from the Vietnam War pooled their money and started their own business canning salmon in the…

Avoiding Stress Claims

[vc_row][vc_column][vc_column_text]The increase in the number and size of stress claims has made these serious management issues. Often, these claims can be traced to relationship problems between the claimant and a supervisor. As managers, our behavior will…

The Great Dilemma (7 Roles of a Coach)

[vc_row][vc_column][vc_column_text] By Tom M. Shenk & Tom H. Coble We are already ahead by one run; it’s the last inning of the game and we have to make a pitching change. Who do we put in?…

What is it like to work here?

[vc_row][vc_column][vc_column_text]DoorTwo has a variety of proven surveys available that will offer climate information to the manager. Using the weather metaphor, we define climate as the atmosphere of the workplace. We collect data that represents a complex…

Leadership and Customer Satisfaction

[vc_row][vc_column][vc_column_text]New customer service programs are sweeping corporate America. Named “Customer Satisfaction” or “Quality Service” or “Continuous Improvement,” they all focus on improving the customer’s experience with the company. Training is aimed at the service provider and…
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